Key Services Provided

Fully Managed

• Client Liaison
• Setting on of new Sales Agents*
• Customer relationship management
• Liaison with Sales Agents & Sales Manager
• Order Processing - receiving & processing of orders from agents & customers, immediate communication to client.
• Stock Processing – receipt of inward deliveries, quality checking
• Distribution – immediate dispatch of orders to customers via quality couriers
• Handling Returns - receipt and checking of stock, returns to client if necessary, stock holding, re-integration of returned stock into other orders, credit notes.
• Financial Management – credit checking, raising customer invoices,  credit control, debt collection, agent commission statements
• Payment processing – banking cheques and/or credit/debit cards
• Sales Agent Commission Payments
  
• Management Reporting – full feedback and monitoring.

Fulfillment Only

• Receiving / Processing of orders from agents & customers
• Stock processing – receipt of orders, checking, dispatch, returns

* We do not source or recruit sales agents. This needs to be done separately, eg. via AgentBase

Please enquire for further details, a quotation, or a bespoke package.

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